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Human Behavior Expert Inspires Individuals To Create Effective Connections, And Leverage Them For Greater Success.
Colette Carlson knows how humans think and uses research and knowledge to show people how to transform relationships through conversation.
Every business interaction begins with a connection through conversation. She teaches how to leverage them for better success. She believes this call increases retention and decreases conflict and stress.
Colette offers personalized presentations with the ability to engage attendees and create funny moments that keep them interested. She has 20 years of experience and a master’s degree in human behavior. Colette understands mindset, psychology and has the skills needed to help people make long-lasting changes.
Clients include Boeing, Procter & Gamble, Federal Express, Great Clips and Domino’s Pizza.
CONNECTION CULTURE: CREATE A COHESIVE TEAM THAT THRIVES!
Your business is only as strong as your people.
Workplace culture often lacks connection, empathy, and collaboration – which leads to a toxic environment of unmotivated and underperforming employees. Purposeful, aligned organizational cultures allow individuals to do their best work as they feel safe, seen, heard, and valued. These types of workplace environments honor people, not just profits, which drives loyalty, productivity, and a sense of belonging.
This program teaches companies how to create teams that feel psychologically safe, supported, engaged, inspired, and motivated to perform at their highest potential.
Attendees will learn how to:
• Prioritize the human experience to build trust, cooperation, and commitment toward an inclusive workplace
• Effectively communicate who matters, what matters, and why it matters to create meaning and purpose
• Foster an open and honest exchange of feedback, ideas, and insights to support individual and organizational growth
• Make workplace connection a ritual in a distributed workforce to break down silos, deepen relationships, and increase overall employee well-being
• Support the growth and development of the whole person to attain and retain talent
THE CONNECTED LEADER: DRIVE POSITIVE CHANGE THROUGH INTENTIONAL AND IMPACTFUL COMMUNICATION
The future of leadership is human. The ability to create a connection that is real, emotional, and personal drives employee motivation, engagement, and outcomes.
Connected leaders, through their own transparency, inclusion, and accountability, create a psychologically-safe environment where individuals feel like they belong and matter – which is key to job satisfaction and mental health.
The demands of new hybrid workplaces require that leaders be compassionate and conscious communicators who can lead change, and influence and impact their teams.
In this engaging, uplifting, and research-based program, leaders will master their ability to communicate and connect on deeper levels by learning how to:
• Strengthen emotional intelligence to maximize impact and influence
• Invest time to grow and develop the whole person to attain and retain talent
• Create intentional rituals to build a healthy, engaged, and committed team
• Learn specific, human-centric conversations that inspire action and cooperation
• Champion the accomplishments and strengths of every individual on your team
• Create a culture of growth where individuals flourish and thrive
CONNECTED CONVERSATIONS: ESSENTIAL SKILLS TO INCREASE ENGAGEMENT, BUILD TRUST AND DEEPEN RELATIONSHIPS
To build relationships that close sales and earn customers, you must first make a connection. In today’s selling environment, where trust has become more fragile, the ability to quickly connect and captivate is paramount.
The way in which sales are made today has drastically changed. Salespeople must humanize and customize their communications, show up prepared, and demonstrate empathy to build an emotional connection.
In this engaging, research-based program, learn how to adopt the skillset and mindset to cultivate authentic relationships and partnerships that lead to increased sales, repeat customers, and powerful referrals.
As a former national sales trainer, who cut her teeth in straight commission sales, Colette will provide practical, actionable strategies to maximize relationships, revenue, and results.
Customized for each audience and their unique objectives, attendees will learn how to:
• Stop transacting and start connecting to build deeper, richer relationships
• Deliver a personal experience in all communications allowing your customer to feel seen, heard, and valued
• Ask deeper, richer questions to identify the customer’s needs and challenges
• Listen empathetically to create a collaborative environment conducive to problem-solving
• Demonstrate value and gain emotional connection through the power of story
• Leverage your physical and digital body language to clearly communicate and build trust
WORKPLACE WELLNESS: STRATEGIES TO BUILD RESILIENCE, BEAT BURNOUT AND ACCELERATE PERFORMANCE
Given the volume of change, uncertainty, and relentless pressure in today’s modern workplace, it’s time to take employee health seriously. We need to grow beyond the outdated concept of work-life balance, or that self-care is a day off or a bubble bath. More importantly, we must move past the belief that exhaustion is a requirement of success.
The digital environment collapsed the boundaries between work and home, leaving people juggling opposing demands for time, energy, and attention – while others experience isolation and disconnection. And levels of stress and burnout for every title and role are only intensifying.
Without the strategies and support to manage these situations and emotions, even the most-resilient individuals can experience chronic stress, anxiety, or burnout. When left untreated, these feelings impact motivation, engagement, and productivity.
In this program, Colette shares practical, powerful, science-based strategies to remain resilient, create a healthier workplace; and accelerate performance during the most challenging of circumstances.
Attendees will learn how to
• Control the controllables to preempt worry, stress, and emotional exhaustion
• Implement science-backed steps to master your mindset, increasing mental toughness and emotional regulation
• Reprioritize well-being. The relationship you have with yourself, and how you take care of yourself, affects all your relationships and your work.
• Create healthy boundaries through intentional rituals to stay focused, present, and productive
• Ask for and create the support you need to perform at your best and improve your quality of life
WOMEN LEADING WITH IMPACT: ACCELERATE YOUR POSITION WITH CONFIDENCE
When women show up, stand up, and speak out, positive change happens. In this engaging, uplifting, and research-based program, specific to women in leadership, participants gain the strategies and skills necessary to become authentic, credible, and confident leaders. Be recognized, respected, and rewarded in your career by learning how to:
• Cultivate connections that count
• Identify, access, and develop strategic relationships
• Express your success to advocate for yourself and others
• Conquer self-imposed limits to take risks and accelerate growth
• Break through barriers by mastering the power of the ASK
• Stay resilient through constant change and challenges
“Colette is an amazing speaker! She did a keynote for 2300 franchise owners, general managers, and managers and a breakout session for 1500 general managers and managers. She did a great job researching our business and sharing stories and examples that the participants could relate to. The participants found her funny and insightful. The vast majority of the participants rated her as “Excellent!” She was also a delight to work with in planning the conference as well as on-site. I highly recommend Colette as a speaker!”
GREAT CLIPS UNIVERSITY
“Colette was a huge hit at our Leadership Series, and people are still talking about it. We were all so impressed by the way she researched and got to know us. As a result, she nailed it, gained immediate credibility and connected with everyone! Colette was knowledgeable, relatable and down to earth… what more could you ask for.”
TEXAS ROADHOUSE
“Colette’s enthusiasm, humor and very practical advice were a huge hit with our group of women General Counsel and senior-level in-house counsel. Colette fully committed to our program- spending time with our attendees and other speakers to gain a deep understanding of our challenges and goals. She made sincere personal connections– as a result, her session fit perfectly within our program, and our attendees left energized and better prepared to address the obstacles that impeded their success and the success of the organizations they serve.”
NATIONAL ASSN. OF WOMEN LAWYERS GENERAL COUNSEL INSTITUTE
“Your ability to use humorous examples while providing solid content on how to deal with difficult conversations was refreshing. By encouraging attendees to leverage business opportunities, you left everyone with new skills and a renewed excitement about their positions. It was extremely well received with both our local and international teams that flew in for the training. We look forward to bringing you back for additional inspiration and cutting-edge techniques.”
MICROSOFT
“Your presentation at our Women’s Market Forums was very well received and aligned perfectly with the objectives of the meetings. I was also impressed with how well you prepared for your presentation, evident by the time you spent fact-finding and researching. Many of our managers who were in attendance asked for your contact information to follow-up with you about some of their local General Office meetings. We look forward to continuing to work with you.”
NEW YORK LIFE
“I can’t tell you how grateful I am to you for closing our conference with a bang! From an event planner perspective- you couldn’t have been easier to work with. When there’s so many details to worry about, knowing a keynote speaker isn’t one of them takes a load off my shoulders and also gives me time to enjoy the day that I have put my heart and soul into. You were a hit for sure with many attendees commenting specifically about your humorous address. I think you were able to relate to every woman in the audience – how special is that? Rating the keynotes on a 1-5 (5 being the best), you received a 10!”
WORCESTER WOMEN’S CONFERENCE