Colette Carlson
Human Behavior Expert Inspires Individuals To Create Effective Connections, And Leverage Them For Greater Success.
Colette Carlson knows how humans think and uses research and knowledge to show people how to transform relationships through conversation.
Every business interaction begins with a connection through conversation. She teaches how to leverage them for better success. She believes this call increases retention and decreases conflict and stress.
Colette offers personalized presentations with the ability to engage attendees and create funny moments that keep them interested. She has 20 years of experience and a master’s degree in human behavior. Colette understands mindset, psychology and has the skills needed to help people make long-lasting changes.
Clients include Boeing, Procter & Gamble, Federal Express, Great Clips and Domino’s Pizza.
SALES
Up Your Connection Quotient
In order to make a sale and earn a customer, you must first make a connection. Wider and deeper relationships lead to increased sales, repeat business, and powerful referrals.
As a former national sales trainer, who cut her teeth in straight commission sales,
Colette will show you how to up your personal connection quotient to maximize relationships, revenue, and results.
Every program is customized for each audience. Some of Colette’s most-requested lessons include:
• Recognize that connection begins within
• Focus on opening the dialogue, rather than closing the sale
• Create a sincere selling mindset
• Align your thoughts, words, and actions to build trust and confidence
• Boost your sales team’s productivity, enthusiasm, and bottom line
• Embrace change in your ever-changing marketplace
• The power of ASK
LEADERSHIP
The Connected Leader
Successful leaders understand the nuances in communication that make a big difference when inspiring action and cooperation. Leaders know the power of their words and understand that words alone do not generate trust, allegiance, and loyalty. Connection is the glue that keeps relationships, projects, and organizations together.
A leader must be authentic and exhibit the behaviors conveyed in their message to maintain respect for their authority. Advance your communication style, increase your credibility, earn respect, and gain support by learning how to:
• Communicate with candor and clarity to guide your team to achieve remarkable results
• Effectively receive feedback from your team
• Develop phrases that dissolve conflict and inspire cooperation
• Engage, persuade, and influence others through strategic storytelling
• Exhibit integrity and build trust when you walk your talk (especially under pressure!)
• Become a human highlighter who champions the accomplishments and strengths of every individual on your team
COMMUNICATION
Many Communicate, Few Connect
The common denominators of the most successful people are the ability to effectively communicate and connect, regardless of the situation or audience.
In a competitive world filled with a global workforce, numerous communication challenges, and daily digital distractions, getting your message heard has never been more challenging. Clear, concise communication is no longer enough to get results: connection must be part of the equation. Productivity decreases, collaboration stalls, accountability suffers, and conflict and stress escalate when even the simplest of miscommunication occurs. Without connection, these outcomes are only heightened.
Connect and communicate on a deeper level to form crucial relationships that drive productivity, engagement, and collaboration by learning how to:
• Awaken your personal awareness to foster healthy communication
• Align your thoughts, words, and actions to build trust and increase influence
• Overcome conflict while maintaining a respectful, human connection
• Become a human highlighter who champions the accomplishments and strengths of every individual on your team
• Increase rapport and leave a positive, lasting impression with everyone.
WORK-LIFE BALANCE / STRESS / PERSONAL DEVELOPMENT
Stress Less: YOU Management vs Time Management
The truth is whether you are in leadership, in sales, or on the front line, you are expected to produce more in less time with fewer resources, while staying positive and connected with colleagues, customers and clients. The reality is we are all stressed out, tightly wound, and exhausted trying to meet and exceed expectations. People have the best intentions that seem to go out the window before lunch as they are constantly changing schedules, demands, and priorities. Enough already! Create the focus, energy, and mindset necessary to make healthy choices and stay connected to those who count.
It’s no longer about time management, it’s about YOU management. Get ready to laugh-out loud and walk away ready to make positive, long-lasting change the next day.
Customized for every audience and their unique challenges, some of Colette’s most-requested lessons include:
• Differentiate between time management and YOU management
• Know when to let go or take control
• Eliminate unrealistic expectations and energy zappers
• Beat the stress and temptation of everyday life in healthy ways
• Build a positive mindset to increase mental toughness
WOMEN’S PROGRAMS
3 Truths Female Leaders Need to Know
The world seeks more women leaders.
Colette delivers the latest research and strategies specific to women in leadership, so they can be recognized, respected, and rewarded in their career. Participants will gain a bigger self-awareness and learn the skills necessary to being a credible and confident leader.
Deliver positive results for your company or organization by learning how to:
• Identify and change communication patterns that limit your influence
• Employ the art of self-promotion to express your success in a manner that gains supporters and censors critics
• Build a persuasive case to back up your ASK for maximum impact
• Cultivate connections that count: identify, access, and develop strategic relationships
• Give and receive feedback so it lands as a gift
• Increase risk taking and choose to fail forward
• Strategically say no to grow to the next level
• Stay resilient through constant change and challenges
“Colette is an amazing speaker! She did a keynote for 2300 franchise owners, general managers, and managers and a breakout session for 1500 general managers and managers. She did a great job researching our business and sharing stories and examples that the participants could relate to. The participants found her funny and insightful. The vast majority of the participants rated her as “Excellent!” She was also a delight to work with in planning the conference as well as on-site. I highly recommend Colette as a speaker!”
GREAT CLIPS UNIVERSITY
“Colette was a huge hit at our Leadership Series, and people are still talking about it. We were all so impressed by the way she researched and got to know us. As a result, she nailed it, gained immediate credibility and connected with everyone! Colette was knowledgeable, relatable and down to earth… what more could you ask for.”
TEXAS ROADHOUSE
“Colette’s enthusiasm, humor and very practical advice were a huge hit with our group of women General Counsel and senior-level in-house counsel. Colette fully committed to our program- spending time with our attendees and other speakers to gain a deep understanding of our challenges and goals. She made sincere personal connections– as a result, her session fit perfectly within our program, and our attendees left energized and better prepared to address the obstacles that impeded their success and the success of the organizations they serve.”
NATIONAL ASSN. OF WOMEN LAWYERS GENERAL COUNSEL INSTITUTE
“Your ability to use humorous examples while providing solid content on how to deal with difficult conversations was refreshing. By encouraging attendees to leverage business opportunities, you left everyone with new skills and a renewed excitement about their positions. It was extremely well received with both our local and international teams that flew in for the training. We look forward to bringing you back for additional inspiration and cutting-edge techniques.”
MICROSOFT
“Your presentation at our Women’s Market Forums was very well received and aligned perfectly with the objectives of the meetings. I was also impressed with how well you prepared for your presentation, evident by the time you spent fact-finding and researching. Many of our managers who were in attendance asked for your contact information to follow-up with you about some of their local General Office meetings. We look forward to continuing to work with you.”
NEW YORK LIFE
“I can’t tell you how grateful I am to you for closing our conference with a bang! From an event planner perspective- you couldn’t have been easier to work with. When there’s so many details to worry about, knowing a keynote speaker isn’t one of them takes a load off my shoulders and also gives me time to enjoy the day that I have put my heart and soul into. You were a hit for sure with many attendees commenting specifically about your humorous address. I think you were able to relate to every woman in the audience – how special is that? Rating the keynotes on a 1-5 (5 being the best), you received a 10!”
WORCESTER WOMEN’S CONFERENCE