Andy Masters
Andy Ignites A Cultural Transformation To Cultivate & Empower Future Leaders, In Order To Improve Performance, Advance Business Growth, And Transform Customer Experience.
To facilitate advanced business growth, improve performance, and transform the customer experience, Andy Masters has initiated cultural transformation programs to empower & foster future leaders in a highly motivated, enthusiastic, and creative environment.
He has presented over one thousand entertainment programs, quite stirring with one hundred thousand plus viewers.
Andy possesses the popularity of an international speaker and an award-winning author. He has written five books, obtained 4 degrees. Media outlets such as investor’s Business Daily, Lifetime Television, Leadership Excellence magazine, and PBS have featured him. Andy has been honored with ”CSP” award by the National Speakers Association (NSA). This reward is considered the highest international recognition for professional speakers. Out of over 5,000+ speakers from across the world, only less than ten % have achieved this so far. Andy also has been the President of the NSA-Central Florida Chapter in 2018/19, representing over 125 authors, experts, and speakers in the region. He himself hails from Orlando, Florida.
He has also served in the corporate world and worked for two high-profile performance improvement and marketing services firms. Nestle-Purina, Lexus, Anheuser Busch, Honda were among his major clients in the marketing business.
In 2003, to follow his passion for entrepreneurship, speaking, consulting, Andy left the corporate to keep his sanity intact.
Andy Masters is available to hire for virtual presentations, contact us to book.
Leadership Lessons from Hollywood
Award-winning author and Leadership expert Andy Masters creatively uses the magical imagery of Hollywood to help leaders ignite a culture to DEVELOP and EMPOWER their organizations—while defeating the succession planning crisis–in this challenging era of having to “Do More With Less”. That’s right, ENTERTAIN and INSPIRE your audiences with actual license-protected scenes from movies such as The Devil Wears Prada, Apollo 13, The Iron Lady—and even Office Space and Star Wars! This unique program also cites the latest research from Harvard Business Review, Deloitte, and Glassdoor to provoke REAL organizational change from every attendee. Powerful leadership principles are based on Andy’s latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy’s program provides attendees with not only an interactive multi-media experience, but also with immediate “take-home” action items to help cultivate both millennials and Gen Z future leaders in today’s new economy.
Kiss Your Customer
Andy’s flagship keynote program is based on his award-winning book “Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships“. He takes attendees on a journey through the highs-and-lows world of relationship-building, utilizing the clever irony between business and romance. Andy proves that we must create a transformation from doing a job to creating a bond. We must embrace personalization and customization in this age of technology and standardization. Today’s customers want to hire EXPERTS they can TRUST, who can truly HELP them. However, customers also hire people they LIKE. He also shares examples from Fortune 500 companies to entrepreneurs on how to make amazing connections, drive repeats & referrals, and implement memorable strategies to overcome that one dangerously dissatisfied customer. Andy’s creative approaches to proven principles impact sales and improve customer loyalty immediately, while also leaving a mark on our personal lives. Enjoy this entertaining, inspirational, and impactful program!
How to Stress Yourself Out, Be Late for Everything, and Die Young
Tired of the same old time management and work-life balance messages? Dread no more. International Author/Speaker Andy Masters shares his humorous but thought-provoking spin on proven principles by presenting through his unique “What not to do” theme. Principles include over-commit to everyone, “multi-task-to-the-max”, don’t delegate, procrastinate, eat poorly, and don’t sleep. Andy helps audiences across the country become “MASTERS” of prioritization, time delegation, and work/life balance—allowing you to control your schedule, and not allowing your schedule to control you. He also illustrates the life-changing “YES/NO” principle to inspire audiences to focus the most quality time possible on the activities which are most rewarding for YOU! Andy’s positive and entertaining program provides specific tools you can apply immediately so you can get MORE done, in LESS time, with HIGHER quality, and LESS stress in your career and your life. Recharge and refocus NOW….before it’s too late!
Your Employees (And Candidates) Are On Drugs
This shocking program uncovers the nearly $1 Billion dollar fake “synthetic” urine industry, and it’s damaging impact on every organization during our tragic U.S. opiod crisis. Research proves the staggering time and cost impact from workplace drug usage on employee productivity, and precedent has now been set for legal liability against the vast majority of U.S. organizations which have not effectively screened employees and candidates. Most importantly, this program outlines the simple, yet critical action steps organizations must implement to stop the cheating immediately–in order to hire qualified applicants, improve employee productivity, improve workplace safety, and lessen the dangerous legal liability for their organization. The impact of this program may not only save entire organizations from legal crises, but can also help prevent yet another drug-related workforce tragedy in our country.
Association Leadership
This powerful program is for all Association, Chapter, Board, Committee, and Chamber leaders who lead volunteers! Award-winning author and Leadership expert Andy Masters EMPOWERS leaders to EMPOWER their Boards – in this challenging era of having to “Do More With Less” – and truly helps overcome the non-profit/Board death cycle of “80% of the work is done by 20% of the people“. This is why new ideas, great successes, and record years never happen – as most leaders assume all tasks with moderate-at-best results, while “running themselves into the ground.”
RECRUIT future leaders and ENGAGE new participation.
EMPOWER individuals for their talents to shine.
INSPIRE to have the BEST year ever as an organization.
APPRECIATE every step a volunteer contributes.
REWARD and celebrate every success.
Powerful leadership principles are based on Andy’s latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire” – but this program also includes actual license-protected movie scenes from films such as Star Wars, Apollo 13, X-Men, The Iron Lady – and even Frozen and Office Space! Andy’s program provides attendees with not only an interactive multi-media experience, but also with immediate “take-home” action items to help EMPOWER leaders to EMPOWER their Boards, and ignite the best Association year EVER!
Humor in the Workplace: Not Just How, But Why!
Since the recession, companies have been downsized and running trim. Never before have managers and employees been asked to wear so many hats, and do more with less. Therefore, the time to make the workplace FUN AGAIN has never been more important! People are tired of being stressed. People want to be happy, LAUGH, and enjoy their jobs again. The incredible impacts of a fun and positive work environment include less stress, higher morale, lower turnover, and even increased service levels–accomplished with LITTLE or NO costs!! Join international Author/Speaker and business humorist Andy Masters in this entertaining program illustrating easy and inexpensive ways to create a fun working environment, while sharing success stories of how companies have launched a RE-ENERGIZED corporate culture in this new global economy!
New Economy Leadership
This eye-opening, must-see program for all levels of HR leadership is based on the 5th book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire“, from award-winning author and international speaker Andy Masters. Leaders now face new pressures to produce more with less, which unfortunately leads many to fall into the “do-it-all-myself” trap. However, a “Control Freak” corporate culture is one of the most dangerous and damaging to any organization. Leaders who don’t effectively delegate certainly bring about stress, burnout, turnover, and rising health care costs–not to mention taking time and attention away from the most important projects and responsibilities. However, even deeper, a lack of leadership through empowering squelches employee development, negatively impacts succession planning, and even causes a direct “negative ROI” impact to each organization through an ineffective use of human resources. Enjoy this powerful keynote program which illustrates what organizations should do to develop & empower millennials and all future leaders–and how to avoid the damaging impacts of organizations which don’t.
College Customer Service
Andy’s 2019 goal is simple: Bring “World Class Customer Service” to as many college campuses as possible! With widespread budget cuts and drops in state funding, colleges across the country are more dependent than ever on tuition revenue and increased enrollment for survival. Therefore, it’s never been more important for the student (the customer) to enjoy their campus experience so they return the following semester, and tell other students (other customers) about their experience.
This important program is based on Andy’s award-winning book “Kiss Your Customer“, and illustrates how to apply proven customer service principles at all levels of staff, faculty, and administration–without sacrificing academic integrity.
Importantly, concepts include all “internal” and “external” customers which every department on campus serves. Andy also shares success stories from colleges across the country who have embraced this “student as customer” philosophy, decreasing customer frustration and dissatisfaction, while enhancing a positive “word-of-mouth” reputation within the community.
In this era of social media, texting, and college online review sites–customer service has NEVER been more important in the history of higher education.
How to Engage and Inspire Today’s Generation of Students
Andy Masters has presented hundreds of entertaining and inspirational academic success and career development programs for students across the country. He now shares his techniques with Faculty/Staff on how to motivate and engage students, while sharing research on what really makes this generation of student “tick.”
Andy explores the use of humor, pop culture references, incorporating technology which speaks their language, and inspiring students with young success stories which bring cool careers to LIFE. Lastly, Andy shares his inspirational story of how the care and belief of one faculty member and one counselor changed his life forever. Simply put, Andy helps inspire us to inspire our students to even greater heights!
Work-Life Balance for the Busy Educational Professional
Dedication in your career, family, and other activities can be very rewarding—but also very stressful, and sometimes overwhelming. Join national Author/Speaker Andy Masters, as he will show you in 60 minutes or less how to spend MORE time on the items which are MOST important in your career and your life. Andy helps audiences across the country become “MASTERS” of prioritization, time delegation, and work/life balance—allowing you to control your schedule, and not allowing your schedule to control you.
Andy’s positive and entertaining program provides specific tools you can apply immediately so you can get MORE done, in LESS time, with HIGHER quality, and LESS stress in your career and your life. He also illustrates the life-changing “YES/NO” principle to inspire audiences to focus the most quality time possible on the activities which are most rewarding for YOU. Recharge and refocus NOW….before it’s too late. Enjoy this entertaining, interactive, and inspirational program!
Humor in the Classroom: Not Just HOW, But WHY!
Certainly, the job of an educator is to educate–not to entertain. However, we can’t educate, nor impact the lives of students, if we can’t keep attention and engage students first. Join author, speaker, and humorist Andy Masters as he shares with us easily applicable methods to sprinkle wit with our wisdom–even if you don’t believe you’re that funny!
Andy also shares specific research from several University studies which PROVES incorporating humor in the classroom improves student retention, interest in the subject, faculty ratings, and even class attendance. So, have FUN, be creative, and impact the lives of students–while refreshing your own outlook towards your career each day.
“Andy is an INCREDIBLE speaker in the way he delivers his thoughts on ways to make your life better, both personally and professionally. His ‘Yes/No mantra’ is something that I plan on implementing in my own life, making sure that I say ‘No’ to the things that bring me stress–So that I can say ‘Yes’ to the things I want to do and are meaningful to me. That was an incredible day all around!”
Park Side Credit Union
“THANK YOU Andy Masters! The time you spent with our team was SO valuable. You were able to grab their attention, keep it, and then bring relevant points to impact their business in a BIG way. The movie clips were FUN and engaging, which made it easy for folks to transfer your lessons learned to their business. I am still hearing how our franchisees are leading in new ways thanks to you – GREAT JOB!!”
Jackson Hewitt Tax Service, Inc.
“Andy, your message was SPOT ON…INCREDIBLE energy!!!! You had the right balance of humor. Your delivery and message resonated extremely well with my audience. It was FUN and simple. You hit on every aspect, every challenge we face in business today. We could not have been more pleased. Thank you for a TREMENDOUS keynote program!”
Interim HealthCare Inc.
“Andy – THANK YOU so much for sharing your message with our team. It was timely and very-well received and fit in nicely with the day’s agenda! We have received lots of positive feedback on your presentation and our staff is already implementing ways to “de-stress” their lives! Thank you for making your message relevant while being FUN and entertaining at the same time!”
Presbyterian SeniorCare Network
“Andy spoke at the first employee meeting we have ever had with all shifts attending simultaneously in the 35 year history of our plant and he made it UNFORGETTABLE. He took the “Everyone Leads” theme we had previously decided on and melded his “Things Leaders Say” presentation into the day seamlessly. Our workforce and executive leadership were highly impressed with his lessons on leadership and humor. Our people are still talking about his “ice cream making story” (go ahead, ask him about it).”
Plant Human Resources