If you’ve ever won a free coffee, a donut, or even a television because you “rolled up the rim to win,” you have Ron Buist to thank. The former marketing director for Tim Hortons for 24 years, Buist help turned a once little-known donut shop into one of Canada’s leading franchises. Buist is a confident, entertaining, and motivating presenter who takes audiences behind the scenes of this beloved Canadian institution, and shares the many valuable lessons about marketing, customer service, and business that he picked up along the way.
Buist is the author of the bestselling book, “Tales from Under the Rim, the Marketing of Tim Hortons” (now in its second printing), and a marketing consultant and speaker who is now focused on sharing his secrets of success with retail organizations, business schools, senior executives and others through his presentations.
Buist’s success story is applicable to all businesses and services, from banking to baking, production to party supplies. He has spoken to universities, marketing associations, and businesses ranging from The Funeral Association of Canada to financial institutions and many Chambers of Commerce. His presentations deal with key issues all businesses face, and provide audiences with formulas to increase their own success.