Developing Effective Communication
Communicating is effective when the message is properly encoded, delivered through the right medium, and is accurately decoded by the recipient. An expert communicator is effective at all points in the communication process and is comfortable using different types of mediums.
However, effective conversation is an issue for many people, and they struggle to convey their thoughts and feelings when sending a message accurately. Their message does not reflect their intentions, and so the recipient most often misunderstands and misinterprets the message. This can lead to frustration, confusion, missed opportunities, wasted efforts, & lost profits.