Chris Gibson has powerful solutions for companies to use to grow sales and retention. He is a motivational speaker with experiences as a senior sales, marketing and communications manager for a billion corporation with 5,000 employees.
His expertise is customer service and he can take the audience through competitive landscapes that many face. His keynotes are engaging and entertaining as he gives you strategies you can use for customer service today.
Chris’ “One Degree Difference” will delight audiences with proven techniques that can transform the culture of your organization.
Chris will teach you his unique formula to show you how you can grow your business and exceed all expectations, proven communication techniques that will instantly engage your customers. His keynotes also probe dialog and mapping out first impressions to improve your bottom line.
Chris spent more than a decade as a broadcaster before stepping onto the corporate ladder. His journey has taken him to senior manager positions in media relations, public affairs, communications, marketing and sales.
He has a passion for serving people and is a master at communicating and moving an audience. His ability to create emotion with his storytelling helps take the audience on a journey that will truly engage them.
Three Powerful Solutions for Increasing Customer Satisfaction and Sales
Grow Your Retention with the One Degree Difference
Change is happening at light speed and competition is growing at levels never seen before. Every day your customers are being inundated with offers through On-Line, TV, Radio and Print.
Companies that win the customer retention war, do so by exceeding customer expectations. Chris Gibson’s “One Degree Difference” will delight audiences with proven techniques that can transform the culture of your organization.
Chris delivers a unique, educational and entertaining keynote that will provide your organization with relevant, eye-opening skills that will transform customer relationships.
What you will learn
• Communication skills — Proven communication techniques that will instantly engage your customers. Effective dialogue is the secret to building trust and long lasting relationships
• The 7/11 Rule — Discover the power of mapping out first impressions and the surprising results they can bring to your bottom line
• Service Leadership — A look and a lesson on how world leaders like Disney bring service leadership to soaring new heights through a unique service recovery program
“You definitely exceeded our expectations, your motivation and inspiration resonated through our entire conference!” Kevin Patterson VP Napa Auto Parts
“The evaluations are in and we don’t recall ever seeing a speaker rated as high as Chris Gibson! Great job!” Chris Schwark , Manitoba Credit Union Association
“He uses examples and stories that can transcend organizational and industry boundaries! Chris has certainly left a lasting impression on our employees.” Beth James , BC Ministry of Small Business
“Chris personifies great customer service. All aspects of his product from pre-work to final presentation, embrace the customer. He made us feel like he knew us inside and out.” Kim Nielsen , TD Bank
“After watching Mr. Gibson speak and observing the talent he has for captivating his audience, I have personally recommended him to other groups and organizations that are looking for a presentation that will leave the audience wowed!” RBC Financial Group
“Chris will rejuvenate your passion for Customer Service. His contagious enthusiasm will have you chomping at the bit to get started!” Telus
“Your presentation was educational, inspiring and fun. You really delivered on the promise!” Mary Taylor-Ash, Chief Executive Officer, Tourism Saskatchewan