Marsha Petrie Sue
Author Of Toxic People: Decontaminating Difficult People At Work Without Using Weapons Or Duct Tape.
Marsha Petrie Sue has fun, interactive, customized presentations that include expertise on things like sales, marketing, and public relations.
Masha uses her 30 years as a corporate executive and board member for Fortune 500 companies into a type of charm school with live ammunition. She offers challenging insight and addresses professionals’ concerns with both content and humour.
She dares people to take personal responsibility for their choices, success, and life. Marsha is original, unique, and a one-of-a-kind professional speaker and author. Her clients include Harley-Davidson, American Express, British Petroleum, The Pampered Chef, IPC-The Hospitalist, The Association of Legal Administrators, Wells Fargo Bank, Cisco Systems, The Doctors Company and more.
Her best-selling books include The Reactor Factor: How to deal with difficult work situations without going nuclear, Toxic People: How to deal with difficult people without weapons or duct tape and The CEO of YOU: Leading yourself to success.
Marsha earned her Bachelor of Arts from the California State University at Long Beach and her Master of Business Administration, Magna Cum Laude from the University of Phoenix. In addition, she attended the Darden School of Business.
Marsha is a certified Myers Briggs Type Indicator assessment practitioner and is a Certified Virtual Presenter.
Decontaminate Toxic People!™ (Without Using Weapons or Duct Tape)
Survival tactics for people that create perplexity, puzzlement and pandemonium. An interactive program focused on verbal and internal communication and listening skills. Training the brain to get the results you deserve, reduce conflict, and improve relationships is the major focus. Create balance and a positive environment with this highly effective presentation.
Incredible Results
You will be able to manage any situation with tact and poise. Your stress will be reduced, confidence improved and you will even be able to say “no” without feeling guilty. Learn to stay in control no matter how difficult the person or situation. Personal accountability is polished and difficult people will always be in control!
Powerful, Fresh Ideas
Understanding perception and communication patterns is the platform that makes this a sought after program. You must have honed skills to manage toxic people because you will never change them. Don’t argue with an idiot. An observer may not be able to tell the difference!
What will be covered?
- Identify how to review communication preferences.
- Learn to speed-read people.
- Keys to staying calm in even the most difficult situations.
- Focus on three steps that will get people to hear everything you say.
- How to give and receive criticism and keep emotions in check.
- Save time by flexing your style rather than trying to change others.
- Techniques on listening more objectively to what others have to say.
- Learn why a smile is a critical key to resolving issues and conflict resolution.
The Reactor Factor
How to Respond Positively to Negative Situations at Work
Down economy! Outsourcing! Lay offs! Gen Y! Gen X! Audiences are clamoring for ways to manage these issues. This interactive presentation reveals valuable insights and ideas to help employees, teams and leaders attain a higher level of success while managing the economic and business situations in the real world. The focus is on personal responsibility, dumping the entitlement mentality and improving self-awareness.
Professionals will be able to understand what they can do to achieve success in tough times and will break the negative spiral of uncertainty. The magical ingredient is incorporating humor and fun to transfer this vital information into action for the participants.
Expectations:
- Learn to repackage and retool for the dream job
- How to leverage industry strengths and weaknesses
- How to work with the boss or colleague from hell
- How to get promoted instead of being outsourced or overlooked
- Reduce conflict and improve communications in any work situation
- Learn why the grape vine will choke off success
- Tips on how to make appraisals and reviews a happy hour
- Understand how to bridge the Generational Divide
Included in this presentation are the results from key leaders providing insight on traits they evaluate when hiring, promoting, and outsourcing. This provides the audience with an insider’s view of what companies want and how to maximize their resources.
The CEO of YOU
Audiences can immediately apply the departmentalization techniques from Marsha’s very effective CEO of YOU presentation! Effective for personal leadership, managing change, growing exemplary customer service, and all out motivation. They will see the importance of connecting core values with personal responsibility.
Incredible results
Increase productivity and profitability with this powerful message of becoming the Chief Energizing Officer of Your Own Uniqueness. Goals will be met, morale will be high and an environment of positive achievement will be reached. Teams and individuals will flourish with the understanding of departmentalizing life – both professionally and personally.
Powerful, fresh ideas
Taking full responsibility for achievement professionally and personally through Marsha’s former executive leadership experience guarantees action. The group will be able to apply immediately ideas for total mastery of business and performance success.
What will be covered?
- Help people build the structure for successful momentum.
- Create the need to lead with true passion.
- Develop an attitude to stretch beyond normal boundaries.
- Create balance even in difficult times.
- Communicate through difficult situations.
- Learn to stay on course no matter what the situation.
- Become resilient to life’s difficulties.
- Accomplish every goal – even the tough ones.
Achieve the success you and your team deserve.
Connect company values with personal responsibility.
PLATFORM POWER
Electrify Any Size Audience, Every Time
You are expected to have impeccable presentation skills that build client service, transfer information, and ignite action. Does your content compel people to take action on your message? Can you speak extemporaneously with ease? Do clients request you to continually address their group because of your compelling platform skills? The tools needed to succeed are learned skills and must be continually polished to stay on the cutting edge..
COMMUNICATING RESULTS
How to get what you want, every time
Tired of being misunderstood? Need to improve listening skills? Have a hard time giving candid feedback? Want to improve team collaboration? This highly interactive and entertaining presentation polishes interpersonal skills and cross-functional communications for promoting cooperation in the workplace, especially between men and women.
EMPLOYEE ENGAGEMENT
How To Leverage Talent and Ignite Morale
This presentation identifies comprehensive solutions and action items that can be immediately applied by leaders and employees in every organization.
LEADING CHANGE
Creating Organizational Success by applying Values Based Leadership
Instead of simply preaching the importance of value based leadership, effective training helps people navigate through the minefield of complex “gray areas” that they may encounter in the workplace.
OPTIMIZE PEOPLE POWER
Develop individuals, teams and organizational potential through maximized leadership creativity and innovation
Introducing personality differences to individuals ignites team building, productivity and success. Include interactivity, fun and humor, and teams thrive! Using Knowledge Management as the cornerstone, tacit and explicit knowledge are maximized. The solution is in depth understanding through appropriate assessment tools with teams and individuals.
“I would like to thank you for the wonderful keynote speech you gave at our recent Client Conference & User Group Meeting. It is a challenge for us to find a keynote speaker who can appeal to the broad professional roles of our group. Your presentation, “The Flexibility Factor,” was both entertaining and informative. I believe that everyone left the general session equipped with knowledge applicable to the work place and some fun “anecdotes” to remember when faced with difficult people. Thank you for your professionalism and sense of humor. We will certainly keep you in mind for future venues.”
Jim Hammond, President RainMaker Software, Inc.
“Thank you for the outstanding seminars and facilitations that you recently presented to my teams in Phoenix and Ft. Lauderdale. These learning opportunities were extremely well received by all who participated, and will certainly aid in helping our teams develop better work interactions with each other and with our customers. Your personable style and level of energy made the events very interactive and fun.”
John F Ryan, Vice President, American Express – Business Capability and Architecture
“The halls were buzzing after your presentation. Thank you for taking the time to customize the material to our law firm, helping both staff and attorneys understand the generational divide. Your presentation was fun and informative!”
Annalyn Godwin, Firm Administrator, Morrison Foerster Attorneys at law
“Marsha was absolutely outstanding. My only regret is not giving her some more time on our agenda. Her messages were exactly on topic for what we agreed to target. Her examples were both very practical and she had great elements of fun & humor at the same time. Feedback from attendees was incredibly high and we ended up incorporating some of her messages into other presentations later in the agenda.
Robert Schramer, Cisco Systems Controller, USA/Canada Theatre Deals Desk
“I wanted to tell you how much I enjoyed your enthusiastic energy and informative presentation today! Our group discussion aboutthe ‘generation(s)’ and unique qualities associated with each was definitely an eye-opener for me.”
Connie S. Ellison, Director of Client Services, Advanced Strategy Center
“Marsha is a package of energy wrapped in knowledge and focus. She is the best speaker I’ve had the pleasure to hear.’
Virginia Tidwell, The Pampered Chef, Executive Director
“Your professionalism, natural zest and ability to capture the audience were unmatched. I am personally grateful to you, as I have become a celebrity simply by introducing you to our group!”
Alison Potts, Vice President, Association of Life & Health Administrators
American Express
National Guard
US Army
Women in Insurance and Financial Services Asociation
Harley-Davidson Motor Company
The BONES Society, Inc.
Association of Accounting Administration
Cold Stone Creamery
Cisco Industries
Wells Fargo Bank
Association of Legal Administrators
BP – British Petroleum
University of Illinois
Sensaria
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